How to close a deceased person's X account
X handles closing a deceased person's account through an online form. The steps below are X's own published process, taken from its official support pages — this page organizes them so you can see what the provider asks for; it doesn't add to them or recommend any particular action.
What you'll need
- Certified copy of the death certificate
- Your government-issued photo ID
- Proof of your relationship to the deceased
Steps
- Submit the "Deactivate account for incapacitated or deceased person" form as an estate representative or verified immediate family member.
- X emails you instructions for providing more details: information about the deceased, a copy of your ID, and a copy of the death certificate.
- Return the requested documents; X keeps them confidential and removes them after review.
- X deactivates the account. It cannot provide account access to anyone, regardless of relationship.
Closing one account is only part of the job — every recurring charge still draws on a card or bank account the estate will eventually claim. HeirLoft reads the recurring charges straight out of an inbox in one pass, so you can see everything that's still billing while you work down the list.
Surface every recurring charge in one place
How to contact X (Twitter)
Typical timeline
X does not publish a typical timeline for this process.
Notes
X offers deactivation only — there is no memorialization option and no legacy contact.
Sources
- https://help.x.com/en/rules-and-policies/contact-x-about-a-deceased-family-members-account
- https://help.x.com/en/forms/account-access/deactivate-or-close-account/deactivate-account-for-deceased
Last reviewed September 14, 2026 · Links verified September 14, 2026
Related guides
- Close a deceased person's account, provider by provider
- Closing a deceased person's social media accounts
The simplest way to spare your own family this process is to keep an up-to-date list of your accounts somewhere they can find it. HeirLoft finds the recurring charges you've forgotten and keeps them in one place your heirs can actually use.