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How to memorialize or close a deceased person's Instagram account

Instagram handles memorializing or closing a deceased person's account through an online form. The steps below are Instagram's own published process, taken from its official support pages — this page organizes them so you can see what the provider asks for; it doesn't add to them or recommend any particular action.

What you'll need

  • Certified copy of the death certificate
  • Proof of your relationship to the deceased

Steps

  1. Decide between memorializing the profile (stays visible with a "Remembering" label, no logins) and removing it.
  2. To memorialize: submit Instagram's deceased-person report with proof of death, such as a link to an obituary or news article.
  3. To remove: as an immediate family member, submit the removal request with the deceased's birth certificate and death certificate, or proof that you are the lawful representative of the estate.
  4. Instagram reviews the report and memorializes or removes the profile; memorialized profiles can no longer be changed (posts, likes, followers, comments).

Closing one account is only part of the job — every recurring charge still draws on a card or bank account the estate will eventually claim. HeirLoft reads the recurring charges straight out of an inbox in one pass, so you can see everything that's still billing while you work down the list.

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How to contact Instagram

Typical timeline

Instagram does not publish a typical timeline for this process.

Notes

Instagram's Help Center renders only with JavaScript and could not be fetched for verification; Instagram does not offer a legacy-contact feature and will not provide login information for a memorialized account.

Sources

Last reviewed September 14, 2026 · Links verified September 14, 2026

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