Close an account

How to close a deceased person's GoDaddy account

GoDaddy handles closing a deceased person's account through an online form. The steps below are GoDaddy's own published process, taken from its official support pages — this page organizes them so you can see what the provider asks for; it doesn't add to them or recommend any particular action.

What you'll need

  • Certified copy of the death certificate
  • Letters testamentary or letters of administration (or a small-estate affidavit where eligible)
  • Your government-issued photo ID

Steps

  1. You must be the Estate Administrator of the deceased to access their domains or account.
  2. Submit the "Regain Access To My Account" (Account Recovery) form with the Estate Administrator listed as the requestor.
  3. Attach legal documentation listing the Estate Administrator's name, a copy of the death certificate, and a color copy/scan/photo of the administrator's government-issued photo ID showing the person, name, signature and expiration date.
  4. All four items must be included or the request will not be considered. Allow up to 72 hours for initial correspondence; GoDaddy then confirms completion or asks for anything further.

Closing one account is only part of the job — every recurring charge still draws on a card or bank account the estate will eventually claim. HeirLoft reads the recurring charges straight out of an inbox in one pass, so you can see everything that's still billing while you work down the list.

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How to contact GoDaddy

Typical timeline

Initial response within 72 hours.

Sources

Last reviewed September 14, 2026 · Links verified September 14, 2026

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